Free delivery to all UK addresses on prescription glasses and sunglasses. If you opt to collect from our shop it is free for orders of any value.

When your order is shipped you will receive a notice via email with your reference number which you can use on Royal Mail website to track your order.

We always calculate a fully delivered price so you will never have to pay any additional charges when your order arrives.

With almost everything on johnlewisopticians.co.uk available for International Delivery, you can send your order to over 60 countries around the world, including North America, Australia, the Middle East and China.

All our shipment is guaranteed and insured.

We aim to dispatch all received orders within 1-2 working days. If you purchase one of our in-stock products we will ensure that your new spectacles or sunglasses reach on your doorstep as fast as possible or within delivery time. Orders placed on a Saturday, Sunday or UK Bank holiday will be dispatched the following working day. For all royal mail deliveries a signature is required.

We cannot be responsible for any failed deliveries of johnlewisopticians.co.uk, either due to wrong address or unavailability of a signature on delivery. If goods are returned to us for these reasons we will re-charge for postage and handling.

Should you have any questions regarding your order you can always contact us via contact us page or telephone us on +44 0208 316 1121, Monday to Saturaday from 9am. To 6pm.

Destinations Services Cost Delivery Days
Dispatch Shipping
UK
International (Within Europe)
International (rest of the World)
Royal Mail 1st Recorded
EU Deliveries LimitedInternational Deliveries Limited
Free
£7.50/order
£25/order
Within 3-4 working Day
Within 9-11 working Days
Within 4-11 working Days
5-6

working Days
2-4 working Days
2-4 working Days